ipSCAPE
All Systems Operational
CTI Adaptor Operational
90 days ago
100.0 % uptime
Today
Provider Operational
90 days ago
100.0 % uptime
Today
Voice ? Operational
90 days ago
100.0 % uptime
Today
ipSCAPE Australia Operational
90 days ago
100.0 % uptime
Today
ipSCAPE AU5 ? Operational
90 days ago
100.0 % uptime
Today
ipSCAPE AU7 Operational
90 days ago
100.0 % uptime
Today
ipSCAPE AU8 Operational
90 days ago
100.0 % uptime
Today
Service Desk Portal Operational
90 days ago
100.0 % uptime
Today
Service Desk Email Requests Operational
90 days ago
100.0 % uptime
Today
Vault ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Release Notification for AU7 Customers Oct 16, 2024 21:00 - Oct 17, 2024 01:00 AEDT
We will be performing maintenance activity on the AU7 environment to upgrade the application version to 8.28.

There is no planned downtime expected during the implementation window.

In the event of a rollback, downtime is expected and customers will be notified prior to the rollback via the status page.

If you receive the notification from ipSCAPE for the upgrade after the release is deployed, please click OK or refresh your browser.

If you do experience issues during the window, please do not log tickets, however if you experience any issues outside of these hours, please get in touch with ipSCAPE support team by submitting a ticket via our portal https://ipscape.atlassian.net/servicedesk/customer/portal/5 or contact Service Desk at #1300 477 227 option 2.

Release notes for this release can be accessed via - https://knowledgehub.ipscape.com/Workspace/ipSCAPE-Release-Notes.1639710770.html

Posted on Oct 14, 2024 - 16:36 AEDT
Release Notification for AU5 and AU8 Customers Oct 17, 2024 21:00 - Oct 18, 2024 02:00 AEDT
We will be performing maintenance activity on the AU5 and AU8 environments to upgrade the application version to 8.28.

There is no planned downtime expected during the implementation window.

In the event of a rollback, downtime is expected and customers will be notified prior to the rollback via the status page.

If you receive the notification from ipSCAPE for the upgrade after the release is deployed, please click OK or refresh your browser.

If you do experience issues during the window, please do not log tickets, however if you experience any issues outside of these hours, please get in touch with ipSCAPE support team by submitting a ticket via our portal https://ipscape.atlassian.net/servicedesk/customer/portal/5 or contact Service Desk at #1300 477 227 option 2.

Release notes for this release can be accessed via - https://knowledgehub.ipscape.com/Workspace/ipSCAPE-Release-Notes.1639710770.html

Posted on Oct 14, 2024 - 16:35 AEDT
Past Incidents
Oct 15, 2024

No incidents reported today.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024
Completed - The scheduled maintenance has been completed.
Oct 3, 01:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 21:00 AEST
Scheduled - We have rescheduled the maintenance activity on the AU7 environment to upgrade the application version to 8.27.

There is no planned downtime expected during the implementation window.

In the event of a rollback, downtime is expected and customers will be notified prior to the rollback via the status page.

If you receive the notification from ipSCAPE for the upgrade after the release is deployed, please click OK or refresh your browser.

If you do experience issues during the window, please do not log tickets, however if you experience any issues outside of these hours, please get in touch with ipSCAPE support team by submitting a ticket via our portal https://ipscape.atlassian.net/servicedesk/customer/portal/5 or contact Service Desk at #1300 477 227 option 2.

Release notes for this release can be accessed via - https://knowledgehub.ipscape.com/Workspace/ipSCAPE-Release-Notes.1639710770.html

Oct 2, 15:15 AEST
Oct 2, 2024
Oct 1, 2024

No incidents reported.