ipSCAPE Status Table
All Systems Operational
AU5 ? Operational
90 days ago
100.0 % uptime
Today
Workspace ? Operational
90 days ago
100.0 % uptime
Today
Agent Toolbar ? Operational
90 days ago
100.0 % uptime
Today
CTI Adaptor ? Operational
90 days ago
100.0 % uptime
Today
Web Connect Softphone - Agent Toolbar ? Operational
90 days ago
100.0 % uptime
Today
Web Connect Softphone - CTI Adaptor ? Operational
90 days ago
100.0 % uptime
Today
Live Reports ? Operational
90 days ago
100.0 % uptime
Today
Voice ? Operational
90 days ago
100.0 % uptime
Today
Telco ? Operational
90 days ago
100.0 % uptime
Today
Chat ? Operational
90 days ago
100.0 % uptime
Today
Email ? Operational
90 days ago
100.0 % uptime
Today
Database ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Webhooks and Triggers ? Operational
90 days ago
100.0 % uptime
Today
Vault ? Operational
90 days ago
100.0 % uptime
Today
AU7 Operational
90 days ago
100.0 % uptime
Today
Workspace ? Operational
90 days ago
100.0 % uptime
Today
Agent Toolbar ? Operational
90 days ago
100.0 % uptime
Today
CTI Adaptor ? Operational
90 days ago
100.0 % uptime
Today
Web Connect Softphone - Agent Toolbar ? Operational
90 days ago
100.0 % uptime
Today
Web Connect Softphone - CTI Adaptor ? Operational
90 days ago
100.0 % uptime
Today
Live Reports ? Operational
90 days ago
100.0 % uptime
Today
Voice ? Operational
90 days ago
100.0 % uptime
Today
Telco ? Operational
90 days ago
100.0 % uptime
Today
Chat ? Operational
90 days ago
100.0 % uptime
Today
Email ? Operational
90 days ago
100.0 % uptime
Today
Database ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Webhooks and Triggers ? Operational
90 days ago
100.0 % uptime
Today
Vault ? Operational
90 days ago
100.0 % uptime
Today
AU8 Operational
90 days ago
100.0 % uptime
Today
Workspace ? Operational
90 days ago
100.0 % uptime
Today
Agent Toolbar ? Operational
90 days ago
100.0 % uptime
Today
CTI Adaptor ? Operational
90 days ago
100.0 % uptime
Today
Web Connect Softphone - Agent Toolbar ? Operational
90 days ago
100.0 % uptime
Today
Web Connect Softphone - CTI Adaptor ? Operational
90 days ago
100.0 % uptime
Today
Live Reports ? Operational
90 days ago
100.0 % uptime
Today
Voice ? Operational
90 days ago
100.0 % uptime
Today
Chat ? Operational
90 days ago
100.0 % uptime
Today
Email ? Operational
90 days ago
100.0 % uptime
Today
Database ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Webhooks and Triggers ? Operational
90 days ago
100.0 % uptime
Today
Telco ? Operational
90 days ago
100.0 % uptime
Today
Vault ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 18, 2025

No incidents reported today.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

Mar 13, 2025
Completed - The scheduled maintenance has been completed.
Mar 13, 01:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 21:00 AEDT
Scheduled - We will be performing maintenance activity on the AU5 environment to upgrade the application version to 8.34.

There is no planned downtime expected during the implementation window.

In the event of a rollback, downtime is expected and customers will be notified prior to the rollback via the status page.

If you receive the notification from ipSCAPE for the upgrade after the release is deployed, please click OK or refresh your browser.

If you do experience issues during the window, please do not log tickets, however if you experience any issues outside of these hours, please get in touch with ipSCAPE support team by submitting a ticket via our portal https://ipscape.atlassian.net/servicedesk/customer/portal/5 or contact Service Desk at #1300 477 227 option 2.

Release notes for this release can be accessed via - https://knowledgehub.ipscape.com/Workspace/ipSCAPE-Release-Notes.1639710770.html

Feb 28, 13:30 AEDT
Mar 12, 2025
Completed - The scheduled maintenance has been completed.
Mar 12, 01:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 21:00 AEDT
Scheduled - We will be performing maintenance activity on the AU7 environment to upgrade the application version to 8.34.

There is no planned downtime expected during the implementation window.

In the event of a rollback, downtime is expected and customers will be notified prior to the rollback via the status page.

If you receive the notification from ipSCAPE for the upgrade after the release is deployed, please click OK or refresh your browser.

If you do experience issues during the window, please do not log tickets, however if you experience any issues outside of these hours, please get in touch with ipSCAPE support team by submitting a ticket via our portal https://ipscape.atlassian.net/servicedesk/customer/portal/5 or contact Service Desk at #1300 477 227 option 2.

Release notes for this release can be accessed via - https://knowledgehub.ipscape.com/Workspace/ipSCAPE-Release-Notes.1639710770.html

Feb 28, 13:29 AEDT
Mar 11, 2025
Mar 10, 2025

No incidents reported.

Mar 9, 2025

No incidents reported.

Mar 8, 2025

No incidents reported.

Mar 7, 2025

No incidents reported.

Mar 6, 2025

No incidents reported.

Mar 5, 2025

No incidents reported.

Mar 4, 2025

No incidents reported.