ipSCAPE Status Table

All Systems Operational

AU5 Operational
90 days ago
100.0 % uptime
Today
Workspace Operational
90 days ago
100.0 % uptime
Today
Agent Toolbar Operational
90 days ago
100.0 % uptime
Today
CTI Adaptor Operational
90 days ago
100.0 % uptime
Today
Web Connect Softphone - Agent Toolbar Operational
90 days ago
100.0 % uptime
Today
Web Connect Softphone - CTI Adaptor Operational
90 days ago
100.0 % uptime
Today
Live Reports Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
Telco Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Database Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Webhooks and Triggers Operational
90 days ago
100.0 % uptime
Today
Vault Operational
90 days ago
100.0 % uptime
Today
AU7 Operational
90 days ago
100.0 % uptime
Today
Workspace Operational
90 days ago
100.0 % uptime
Today
Agent Toolbar Operational
90 days ago
100.0 % uptime
Today
CTI Adaptor Operational
90 days ago
100.0 % uptime
Today
Web Connect Softphone - Agent Toolbar Operational
90 days ago
100.0 % uptime
Today
Web Connect Softphone - CTI Adaptor Operational
90 days ago
100.0 % uptime
Today
Live Reports Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
Telco Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Database Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Webhooks and Triggers Operational
90 days ago
100.0 % uptime
Today
Vault Operational
90 days ago
100.0 % uptime
Today
AU8 Operational
90 days ago
100.0 % uptime
Today
Workspace Operational
90 days ago
100.0 % uptime
Today
Agent Toolbar Operational
90 days ago
100.0 % uptime
Today
CTI Adaptor Operational
90 days ago
100.0 % uptime
Today
Web Connect Softphone - Agent Toolbar Operational
90 days ago
100.0 % uptime
Today
Web Connect Softphone - CTI Adaptor Operational
90 days ago
100.0 % uptime
Today
Live Reports Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Database Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Webhooks and Triggers Operational
90 days ago
100.0 % uptime
Today
Telco Operational
90 days ago
100.0 % uptime
Today
Vault Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Release Notification for AU5 and AU8 Customers Feb 11, 2026 21:00 - Feb 12, 2026 01:00 AEDT

We will be performing maintenance activity on the AU5 and AU8 environments to deploy release Version 8.48.

There is no planned downtime expected during the implementation of the change.

If you receive the notification from IPscape for the upgrade after the release is deployed, please click OK or refresh your browser.

If you do experience issues during the window, please do not log tickets, however if you experience any issues outside of these hours, please get in touch with IPscape support team by submitting a ticket via our portal https://ipscape.atlassian.net/servicedesk/customer/portal/5 or contact Service Desk at #1300 477 227 option 2.

In the event of a rollback, downtime is expected and customers will be notified prior to the rollback via the status page.

Release notes for this release can be accessed via - https://knowledgehub.ipscape.com/Workspace/ipSCAPE-Release-Notes.1639710770.html

Posted on Feb 05, 2026 - 13:35 AEDT

AU7 Maintenance Notification - Security Patches Round 1 Feb 23, 2026 21:00 - Feb 24, 2026 00:00 AEDT

We will be performing scheduled maintenance during this period to deploy security patch updates on the AU7 environment, following Microsoft’s recommendations.

These patches are essential to address critical vulnerabilities and ensure all available patches are up to date.

There is no planned downtime during this maintenance activity.

In the event of a rollback, customers will be notified in advance via the status page.

If you experience issues during the maintenance window, please refrain from logging tickets. However, if you encounter any issues outside of these hours, please contact the IPscape support team by submitting a ticket via our portal here or by calling the Service Desk at 1300 477 227, option 2.

Posted on Feb 10, 2026 - 14:06 AEDT

AU7 Maintenance Notification - Security Patches Round 2 Feb 24, 2026 21:00 - Feb 25, 2026 00:00 AEDT

We will be performing scheduled maintenance during this period to deploy security patch updates on the AU7 environment, following Microsoft’s recommendations.

These patches are essential to address critical vulnerabilities and ensure all available patches are up to date.

There is no planned downtime during this maintenance activity.

In the event of a rollback, customers will be notified in advance via the status page.

If you experience issues during the maintenance window, please refrain from logging tickets. However, if you encounter any issues outside of these hours, please contact the IPscape support team by submitting a ticket via our portal here or by calling the Service Desk at 1300 477 227, option 2.

Posted on Feb 10, 2026 - 14:24 AEDT

AU5 Maintenance Notification - Security Patches Round 1 Feb 25, 2026 21:00 - Feb 26, 2026 00:00 AEDT

We will be performing scheduled maintenance during this period to deploy security patch updates on the AU5 environment, following Microsoft’s recommendations.

These patches are essential to address critical vulnerabilities and ensure all available patches are up to date.

There is no planned downtime during this maintenance activity.

In the event of a rollback, customers will be notified in advance via the status page.

If you experience issues during the maintenance window, please refrain from logging tickets. However, if you encounter any issues outside of these hours, please contact the IPscape support team by submitting a ticket via our portal here or by calling the Service Desk at 1300 477 227, option 2.

Posted on Feb 10, 2026 - 14:25 AEDT

AU5 Maintenance Notification - Security Patches Round 2 Feb 26, 2026 21:00 - Feb 27, 2026 00:00 AEDT

We will be performing scheduled maintenance during this period to deploy security patch updates on the AU5 environment, following Microsoft’s recommendations.

These patches are essential to address critical vulnerabilities and ensure all available patches are up to date.

There is no planned downtime during this maintenance activity.

In the event of a rollback, customers will be notified in advance via the status page.

If you experience issues during the maintenance window, please refrain from logging tickets. However, if you encounter any issues outside of these hours, please contact the IPscape support team by submitting a ticket via our portal here or by calling the Service Desk at 1300 477 227, option 2.

Posted on Feb 10, 2026 - 14:26 AEDT
Feb 11, 2026
Completed - The scheduled maintenance has been completed.
Feb 11, 01:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 21:00 AEDT
Scheduled - We will be performing maintenance activity on the AU7 environment to deploy release Version 8.48.

There is no planned downtime expected during the implementation of the change.

If you receive the notification from IPscape for the upgrade after the release is deployed, please click OK or refresh your browser.

If you do experience issues during the window, please do not log tickets, however if you experience any issues outside of these hours, please get in touch with IPscape support team by submitting a ticket via our portal https://ipscape.atlassian.net/servicedesk/customer/portal/5 or contact Service Desk at #1300 477 227 option 2.

In the event of a rollback, downtime is expected and customers will be notified prior to the rollback via the status page.

Release notes for this release can be accessed via - https://knowledgehub.ipscape.com/Workspace/ipSCAPE-Release-Notes.1639710770.html

Feb 5, 13:34 AEDT
Feb 10, 2026
Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.