ipSCAPE Status Table

All Systems Operational

AU5 Operational
90 days ago
100.0 % uptime
Today
Workspace Operational
90 days ago
100.0 % uptime
Today
Agent Toolbar Operational
90 days ago
100.0 % uptime
Today
CTI Adaptor Operational
90 days ago
100.0 % uptime
Today
Web Connect Softphone - Agent Toolbar Operational
90 days ago
100.0 % uptime
Today
Web Connect Softphone - CTI Adaptor Operational
90 days ago
100.0 % uptime
Today
Live Reports Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
Telco Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Database Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Webhooks and Triggers Operational
90 days ago
100.0 % uptime
Today
Vault Operational
90 days ago
100.0 % uptime
Today
AU7 Operational
90 days ago
100.0 % uptime
Today
Workspace Operational
90 days ago
100.0 % uptime
Today
Agent Toolbar Operational
90 days ago
100.0 % uptime
Today
CTI Adaptor Operational
90 days ago
100.0 % uptime
Today
Web Connect Softphone - Agent Toolbar Operational
90 days ago
100.0 % uptime
Today
Web Connect Softphone - CTI Adaptor Operational
90 days ago
100.0 % uptime
Today
Live Reports Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
Telco Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Database Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Webhooks and Triggers Operational
90 days ago
100.0 % uptime
Today
Vault Operational
90 days ago
100.0 % uptime
Today
AU8 Operational
90 days ago
100.0 % uptime
Today
Workspace Operational
90 days ago
100.0 % uptime
Today
Agent Toolbar Operational
90 days ago
100.0 % uptime
Today
CTI Adaptor Operational
90 days ago
100.0 % uptime
Today
Web Connect Softphone - Agent Toolbar Operational
90 days ago
100.0 % uptime
Today
Web Connect Softphone - CTI Adaptor Operational
90 days ago
100.0 % uptime
Today
Live Reports Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Database Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Webhooks and Triggers Operational
90 days ago
100.0 % uptime
Today
Telco Operational
90 days ago
100.0 % uptime
Today
Vault Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

AU5 Maintenance Notification - Security Patches Round 1 Jul 1, 2026 21:00 - Jul 2, 2026 01:00 AEST

We will be performing scheduled maintenance during this period to deploy security patch updates on the AU5 environment, following Microsoft’s recommendations.

These patches are essential to address critical vulnerabilities and ensure all available patches are up to date.

If there are any active web sessions between 9PM and 10PM, users will need to refresh their sessions by logging back into the system. Active voice calls will not be terminated, however users may experience a few minutes of disruption at 9pm.

In the event of a rollback, customers will be notified in advance via the status page.

If you experience issues during the maintenance window, please refrain from logging tickets. However, if you encounter any issues outside of these hours, please contact the IPscape support team by submitting a ticket via our portal here or by calling the Service Desk at 1300 477 227, option 2

Posted on Jun 29, 2026 - 11:28 AEST

AU5 Maintenance Notification - Security Patches Round 2 Jul 2, 2026 21:00-23:00 AEST

We will be performing scheduled maintenance during this period to deploy security patch updates on the AU7 environment, following Microsoft’s recommendations.

These patches are essential to address critical vulnerabilities and ensure all available patches are up to date.

If there are any active web sessions between 9PM and 10PM, users may need to refresh their sessions. Active voice calls will not be terminated.

In the event of a rollback, customers will be notified in advance via the status page.

If you experience issues during the maintenance window, please refrain from logging tickets. However, if you encounter any issues outside of these hours, please contact the IPscape support team by submitting a ticket via our portal here or by calling the Service Desk at 1300 477 227, option 2

Posted on Jun 29, 2026 - 11:29 AEST
Jul 1, 2026

No incidents reported today.

Jun 30, 2026
Completed - The scheduled maintenance has been completed.
Jun 30, 23:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 21:00 AEST
Scheduled - We will be performing scheduled maintenance during this period to deploy security patch updates on the AU7 environment, following Microsoft’s recommendations.

These patches are essential to address critical vulnerabilities and ensure all available patches are up to date.

If there are any active web sessions between 9PM and 10PM, users may need to refresh their sessions. Active voice calls will not be terminated.

In the event of a rollback, customers will be notified in advance via the status page.

If you experience issues during the maintenance window, please refrain from logging tickets. However, if you encounter any issues outside of these hours, please contact the IPscape support team by submitting a ticket via our portal here or by calling the Service Desk at 1300 477 227, option 2

Jun 29, 11:24 AEST
Completed - The scheduled maintenance has been completed.
Jun 30, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 22:00 AEST
Scheduled - We will be performing scheduled maintenance during this period to deploy security patch updates on the AU7 environment, following Microsoft’s recommendations.

These patches are essential to address critical vulnerabilities and ensure all available patches are up to date.

If there are any active web sessions between 10 PM and 10.30PM, users will need to refresh their sessions by logging back into the system. Active voice calls will not be terminated, however users may experience a few minutes of disruption at 10pm.

In the event of a rollback, customers will be notified in advance via the status page.

If you experience issues during the maintenance window, please refrain from logging tickets. However, if you encounter any issues outside of these hours, please contact the IPscape support team by submitting a ticket via our portal here or by calling the Service Desk at 1300 477 227, option 2

Jun 29, 11:23 AEST
Jun 29, 2026
Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026

No incidents reported.

Jun 23, 2026

No incidents reported.

Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.

Jun 17, 2026

No incidents reported.