ipSCAPE Status Table

Release Notification for AU5 and AU8 Customers

Scheduled Maintenance Report for IPscape

Completed

The scheduled maintenance has been completed.

Posted Jul 17, 2025 - 01:00 AEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jul 16, 2025 - 21:00 AEST

Scheduled

We will be performing emergency maintenance activity on the AU5 and AU8 environments to deploy release Version 8.40.

There is no planned downtime expected during the implementation of the change.

If you receive the notification from IPscape for the upgrade after the release is deployed, please click OK or refresh your browser.

If you do experience issues during the window, please do not log tickets, however if you experience any issues outside of these hours, please get in touch with IPscape support team by submitting a ticket via our portal https://ipscape.atlassian.net/servicedesk/customer/portal/5 or contact Service Desk at #1300 477 227 option 2.

In the event of a rollback, downtime is expected and customers will be notified prior to the rollback via the status page.

Release notes for this release can be accessed via - https://knowledgehub.ipscape.com/Workspace/ipSCAPE-Release-Notes.1639710770.html

Posted Jul 09, 2025 - 16:53 AEST

This scheduled maintenance affected: AU5 (Workspace, Agent Toolbar, CTI Adaptor, Web Connect Softphone - Agent Toolbar, Web Connect Softphone - CTI Adaptor, Live Reports, Voice, Telco, Chat, Email, Database, API, Webhooks and Triggers, Vault) and AU8 (Workspace, Agent Toolbar, CTI Adaptor, Web Connect Softphone - Agent Toolbar, Web Connect Softphone - CTI Adaptor, Live Reports, Voice, Chat, Email, Database, API, Webhooks and Triggers, Telco, Vault).