ipSCAPE Status Table

Hot Fix - Call Allocation Error

Scheduled Maintenance Report for IPscape

Completed

The scheduled maintenance has been completed.

Posted May 23, 2025 - 10:30 AEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted May 23, 2025 - 10:00 AEST

Scheduled

A hotfix will be deployed to address an issue with the call allocation for inbound calls.

Affected customers will be notified directly via their SUPD ticket reference.

During the maintenance window, users with the IPscape application open will receive a "new update is available" notification. Please accept the notification and continue your operations as usual. No further action is required.

Posted May 23, 2025 - 09:29 AEST

This scheduled maintenance affected: AU7 (Workspace, Agent Toolbar, CTI Adaptor, Voice).