Scheduled
We will be performing an urgent maintenance activity on the AU5, AU7 and AU8 environments.
There is no planned downtime expected during the implementation of the change.
If you receive the notification from IPscape for the upgrade after the release is deployed, please click OK or refresh your browser.
If you do experience issues during the window, please do not log tickets, however if you experience any issues outside of these hours, please get in touch with IPscape support team by submitting a ticket via our portal https://ipscape.atlassian.net/servicedesk/customer/portal/5 or contact Service Desk at #1300 477 227 option 2.
In the event of a rollback, downtime is expected and customers will be notified prior to the rollback via the status page.
Posted Sep 08, 2026 - 10:17 AEST
This scheduled maintenance affects: AU5 (Workspace, Agent Toolbar, CTI Adaptor, Web Connect Softphone - Agent Toolbar, Web Connect Softphone - CTI Adaptor, Live Reports, Voice, Telco, Chat, Email, Database, API, Webhooks and Triggers, Vault), AU7 (Workspace, Agent Toolbar, CTI Adaptor, Web Connect Softphone - Agent Toolbar, Web Connect Softphone - CTI Adaptor, Live Reports, Voice, Telco, Chat, Email, Database, API, Webhooks and Triggers, Vault), and AU8 (Workspace, Agent Toolbar, CTI Adaptor, Web Connect Softphone - Agent Toolbar, Web Connect Softphone - CTI Adaptor, Live Reports, Voice, Chat, Email, Database, API, Webhooks and Triggers, Telco, Vault).