ipSCAPE Status Table

Release Notification for AU5 Customers

Scheduled Maintenance Report for IPscape

Completed

The scheduled maintenance has been completed.
Posted Apr 03, 2025 - 02:00 AEDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 02, 2025 - 21:01 AEDT

Scheduled

We will be performing maintenance activity on the AU5 environment to upgrade the application version to 8.35.

There is no planned downtime expected during the implementation window.

In the event of a rollback, downtime is expected and customers will be notified prior to the rollback via the status page.

If you receive the notification from ipSCAPE for the upgrade after the release is deployed, please click OK or refresh your browser.

If you do experience issues during the window, please do not log tickets, however if you experience any issues outside of these hours, please get in touch with ipSCAPE support team by submitting a ticket via our portal https://ipscape.atlassian.net/servicedesk/customer/portal/5 or contact Service Desk at #1300 477 227 option 2.

Release notes for this release can be accessed via - https://knowledgehub.ipscape.com/Workspace/ipSCAPE-Release-Notes.1639710770.html
Posted Mar 24, 2025 - 14:07 AEDT
This scheduled maintenance affected: AU5 (Workspace, Agent Toolbar, CTI Adaptor, Web Connect Softphone - Agent Toolbar, Web Connect Softphone - CTI Adaptor, Live Reports, Voice, Telco, Chat, Email, Database, API, Webhooks and Triggers, Vault).